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If you are choosing between two fragrances, tell us what you already wear and what you want it to do. That is a two-minute conversation and it saves a great many returns.

We can also tell you how a scent behaves in Tunisian heat, which matters more than most reviews admit — a fragrance that sits beautifully in a cool European autumn can turn sharp here by midday.

Have your order reference to hand — it looks like AMR-7K3QD2 and is on your confirmation. You can also check the current status yourself at any hour using that reference and the phone number the order was placed with.

If you need to change an address or a size, telephone us before you accept the confirmation call. Once an order is confirmed it goes to be packed, and changes after that are much harder.

For corporate gifting, event orders, or anything above ten bottles, write to us rather than ordering through the shop. We will price it properly and arrange delivery to suit the date.